Returns

The customer has the right to return the purchased goods without giving any reason within 14 days from the conclusion of the contract.
The necessary condition for accepting the return is:

1. Sending the product back, without signs of use, to the following address:

La Gabrielle
street Wilcza 72/7
00-670 Warszawa Poland

phone 881 401 900

2. Attaching the proof of purchase (fiscal receipt, VAT invoice)
3. Attaching the completed return form – DOWNLOAD THE FORM

The cost of delivery is covered by the customer.
The refund is made within 14 working days from the date of notification. The form of the refund will be the same as the form of payment made by you.


EXCHANGE

The customer has the right to replace the goods purchased in our store within 14 working days from the date of receipt of the shipment.
The condition for the exchange is:

1. Sending the product back, without signs of use, to the following address:

La Gabrielle
street Wilcza 72/7
00-670 WarsawPoland

2. Attaching the proof of purchase (fiscal receipt, VAT invoice).
3. Attach a completed exchange form

The cost of delivery is covered by the customer.

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