Within 14 days of receipt, you may exercise your right to cancel the contract without giving any reason. To make a return, send the products intact with a set of paper tags to:

La Gabrielle
72/7 Wilcza St.
00-670 Warsaw Poland
tel. 881 401 900

Fill in the form to withdraw from the contract – DOWNLOAD. Attach the proof of purchase – receipt or invoice – to the package.

When will I receive a refund?
You will receive a refund within 14 days after we receive the shipment and after the refund request is accepted.

How will I receive the refund?
The funds will be returned to the bank account indicated in the Return Form.


1. please submit a complaint to our e-mail address:
Remember to indicate the order number, date of purchase and attach photos of the defect. We process complaints within 14 days of receipt of shipment. Send the products back to the address:

La Gabrielle
ul. Wilcza 72/7
00-670 Warsaw Poland
tel. 881 401 900

2. enclosing a proof of purchase (fiscal receipt, VAT invoice).
3. enclosing a completed exchange form

The shipping cost is covered by the customer.


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